Privacy Policy

Last Updated: 05 Jan 2024

At FEMEWAY ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Who We Are

FEMEWAY is responsible for processing your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any privacy-related questions, please contact us:

Email: info@femeway.co.uk
Business Enquiries: business@femeway.co.uk
Telephone: 01372 309257

2. Information We Collect

We may collect and process the following information:

Information You Provide

Name
Email address
Telephone number
Postal address
Business information
Any information you submit through contact forms, emails, or enquiries

Information Collected Automatically

IP address
Browser type and version
Device information
Pages visited on our website
Time and date of visits
Website usage data through cookies and analytics tools

3. How We Use Your Information

We use your personal information to:

Respond to enquiries and requests
Provide our products and services
Process transactions
Improve our website and services
Communicate important updates
Send marketing communications where you have consented
Comply with legal obligations
Prevent fraud and maintain website security

4. Legal Basis for Processing

Under UK GDPR, we process personal data on one or more of the following legal bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of vital interests where applicable

5. Marketing Communications

We may send promotional emails or marketing communications if you have consented to receive them or where otherwise permitted by law.

You may opt out of marketing communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly at info@femeway.co.uk

6. Sharing Your Information

We do not sell your personal information.

We may share information with:

Professional advisers
Payment processors
IT and website service providers
Marketing service providers
Regulatory authorities where required by law

All third parties are required to keep your information secure and confidential.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While we strive to protect your data, no internet transmission can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Meet legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

To exercise these rights, contact us at info@femeway.co.uk.

10. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of any third-party websites they visit.

12. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

13. International Data Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

14. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately upon publication.

16. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

FEMEWAY
Email: info@femeway.co.uk
Business Enquiries: business@femeway.co.uk
Telephone: 01372 309257